Terms & Conditions

Welcome to LosCanosHost.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern LosCanosHost.com’s relationship with you in relation to this website.

The term LosCanosHost.com or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

 

1) Disclaimer

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

The information contained in this website is for general information purposes only. The information is provided by LosCanosHost.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you are able to link to other websites which are not under the control of LosCanosHost.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, LosCanosHost.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

LosCanosHost.com does not store any files on its server. All content and links are provided by non-affiliated third parties. We do not host, stream or upload any video, films, media files or channels. If you have any legal issues please contact the appropriate media file owners or host sites.

 

2) Indemnification

Customer agrees to indemnify and hold harmless LosCanosHost.com, LosCanosHost.com’s affiliates, and each of their respective officers, directors, agents, and employees from and against any and all claims, demands, liabilities, obligations, losses, damages, penalties, fines, punitive damages, amounts in interest, expenses and disbursements of any kind and nature whatsoever (including reasonable attorneys fees) brought by a third party under any theory of legal liability arising out of or related to the actual or alleged use of Customer’s services in violation of applicable law or the AUP by Customer or any person using Customer’s log on information, regardless of whether such person has been authorized to use the services by Customer.

 

3) Disclaimer of Warranties

LosCanosHost.com does not warrant or represent that the services will be uninterrupted, error-free, or completely secure. To the extent permitted by applicable law LosCanosHost.com disclaims any and all warranties including the implied warranties of merchantability, fitness for a particular purpose, and noninfringement. to the extent permitted by applicable law, all services are provided on an “as is” basis.

 

4) Limitation of Damages

Neither party shall be liable to the other for any lost profits, or any indirect, special, incidental, consequential or punitive loss or damage of any kind, or for damages that could have been avoided by the use of reasonable diligence, arising in connection with the agreement, even if the party has been advised or should be aware of the possibility of such damages.

Notwithstanding anything else in the agreement to the contrary, the maximum aggregate liability of LosCanosHost.com and any of its employees, agents or affiliates, under any theory of law (including breach of contract, tort, strict liability, and infringement) shall be a payment of money not to exceed the amount payable by customer for one month of service.

 

5) Suspension/Termination

  • (a) Suspension of Service.
    • Customer agrees that LosCanosHost.com may suspend services to Customer with or without notice and without liability.
  • (b) Termination.
    • LosCanosHost.com reserves the right to terminate the Agreement or deny services at any time with or without notice and without liability. The Agreement may be terminated by Customer prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability if LosCanosHost.com fails in a material way to provide the service in accordance with the terms of the Agreement and does not cure the failure within ten (10) days of Customer’s written notice describing the failure in reasonable detail. The Customer may also terminate this agreement as per Section 4 and Section 6 respectively.
    • Either party may terminate this agreement upon five (5) days advance notice if the other party admits insolvency, makes an assignment for the benefit of its creditors, files for bankruptcy or similar protection, is unable to pay debts as they become due, has a trustee or receiver appointed over all or a substantial portion of its assets, or enters into an agreement for the extension or readjustment of all or substantially all of its obligations.

 

6) Force Majeure

LosCanosHost.com shall not be in default of any obligation under the Agreement if the failure to perform the obligation is due to any event beyond LosCanosHost.com’s control, including, without limitation, significant failure of a portion of the power grid, significant failure of the Internet, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labor action, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.

 

7) Vexation & Harassment

LosCanosHost.com does not tolerate any harassment, malice or abuse towards its employees or subsidiaries. Any form of harassment, cursing, threats, or ill will directed towards LosCanosHost.com staff or authorized agents shall not be tolerated.

The Customer agrees to conduct themselves in a professional manner regardless of the method of communication with LosCanosHost.com. Should the Customer be found in violation of this clause LosCanosHost.com reserves the right to suspend or terminate services with or without prior notice and without liability.

 

8) Refunds

Given the nature of digital, intangible services, a refund or credit on a purchase is not granted unless there is an issue identified within our system that can not be fixed. For issues that can be fixed, a credit will be granted to cover the period relating to the issue.

There is generally no obligation to provide a refund or credit in situations like the following:

  • you have changed your mind about an order;
  • you ordered by mistake;
  • you do not have sufficient expertise to use the item;
  • you ask for goodwill; or
  • you can no longer access the service due to an issue outside our control, including, but not limited to internet instability or any bug with the app for your device.

 

9) Disputes lodged with payment agents

If you lodge a dispute with a payment agent, this will result in a freezing of your account and all associated services until the dispute raised with the payment agent has been resolved. This makes it very complex to resolve any related issues, so we encourage buyers to contact us directly first to see if we can help resolve any concerns.

 

10) Quality of Internet

Unfortunately, we can not guarantee the quality of your internet as that is something outside of our control. However, our highly trained technical support staff will assist you in diagnosing the issue with your internet so that you can report it to your internet provider. Unlike on-demand streaming services like Netflix, Youtube, Hulu, etc., Live TV Streams require a moderately stable connection. As such, we can not issue credits or returns if the service is deemed to be fully working, but the issue is with the internet connection.